Contact us

13 11 20 Information and Support Line

• Calling our 13 11 20 information and support line connects you to our Cancer Nurses. They can provide anyone affected by cancer with confidential, accurate information and support on any cancer-related concerns. Our Cancer Nurses can also inform you of statewide services and programs.
• You can call from anywhere in WA for the cost of a local call (except from mobiles).
• We are open Monday - Friday from 9am to 5pm, except for public holidays when we are closed.
• If you are calling outside of business hours, you can leave a message and we will call you back the next business day. If you prefer, you can email us or you can request a callback. We will aim to call you during the next work day between 9am and 5pm, a preferred time within these hours can be requested.
• Please note, client consent will be required before the 13 11 20 Cancer Nurse can provide any cancer-related information and support. Requests for callback made on another's behalf without consent will not be serviced.  
• If you require an interpreter please contact the National Translating and Interpreting Service on 13 14 50 during business hours and ask for Cancer Council 13 11 20.
• If  you are deaf, hard of hearing and/or have a speech impairment to communicate with voice callers please contact the National Relay Service on 13 36 77 and ask for Cancer Council 13 11 20.
• If you need emergency assistance, please call Lifeline (13 11 14), Crisis Care (9223 1111), Samaritans (9381 5555), or healthdirect 1800 022 22.

Head office

420 Bagot Road, Subiaco 6008
ph: (08) 9212 4333   fax: (08) 9212 4334 View Map
Administration; Cancer Information and Support Services (CISS); Fundraising; Education and Research; Palliative and Supportive Care Education (PaSCE); and Directorate.

Retail shop

334 Rokeby Road, Subiaco 6008
ph: (08) 9381 5810  fax: (08) 9380 6982
Open weekdays 9am - 5pm, Saturday 9am - 1pm View Map

Accommodation Lodges

For more information, see Accommodation for country patients.

Milroy Lodge

15 Bedbrook Place, Shenton Park 6008
ph: (08) 9382 9333   fax: (08) 9382 9330
Open weekdays 8.30am - 5pm  View map

Crawford Lodge

55 Monash Avenue, Nedlands 6009
ph: (08) 9489 7333  fax: (08) 9381 8696
Open weekdays 8am - 6pm, weekends 8am - 12noon View Map

Regional

South West Support Centre - Dot's Place Bunbury

ph: (08) 9382 9370   fax: (08) 9382 9369
Open weekdays 9am - 4:30pm View map

Peel Support Centre - Dot's Place Peel

34 Victoria Circle,
Greenfields WA 6210  

ph: (08) 6389 7830   fax: (08) 6389 7831
Open Tuesday to Thursday 8.00am - 4.00pm View map

Regional Cancer Support Coordinators

You can call 13 11 20 to find your nearest Cancer Support Coordinator.

Our Regional Cancer Support Coordinators seek to reduce the impact of cancer by providing assistance and support to anyone who is affected by a cancer diagnosis. Your Cancer Support Coordinator understands the complexity of cancer treatment and recovery, they provide you with:

• Quality information about your cancer or cancer treatment.
• Appropriate emotional support that can help you, your family members and friends to cope better with your cancer.
  
• Information about transport to treatment, which is available in some areas and suitable accommodation for eligible patients if you live a long way from your treatment centre. 
• Information about services which may be in your local community to help with practical things like cleaning, gardening and childcare. Also for eligible patients and in some areas transport if you are unwell or have to go to Perth for treatment.

Regional Education Officers

Our network of Regional Education Officers (REOs), located in major regional centres throughout the State, ensures that cancer prevention and early detection messages are delivered across WA. They work closely with various community groups to raise awareness about strategies that prevent and detect cancer in its early stages. Your REO:

• Works with other local agencies to promote healthy lifestyle choices and improve cancer prevention through systematic changes in policy and practice (capacity building)
• Delivers a range of seminars and workshops on cancer prevention and early detection at a range of community settings including schools and workplaces
• Facilitates delivery of professional education sessions on cancer-related issues for general practitioners, health promotion professionals and allied health workers
• Provides access to our range of cancer prevention information and educational resources

Other ways to contact us

Email us

Please see our Email us page.

Work with us

Please see our Careers page.

Volunteer with us

Please see our Volunteers page.

Help us fundraise

Please see our Fundraising page.

Media enquiries

Please phone 9212 4333
To read our latest articles and interviews, visit our latest news page. 

 [return to top]