HCC Patient Experience Week Event Series Program

Event Dates: Thursday 28 April, 2016 to Friday 29 April, 2016
Time:See session information on registration form
Venue:Boulevard Centre (lower level of Cambridge Library) , 99 The Boulevard, FLOREAT
Cost:Cost per session - Free or up to $50 depending on selection
Target Audience:All health workers, general public - all are invited to share their health consumer experiences and learn how they can make a difference in improving health services
Parking:Free of charge
Registration information:Book at www.eventbrite.com.au/o/health-consumers-council-wa-inc-9779379800 or call HCC on (08) 9221 3422 to book over the phone.
Contact Details:For more information, visit www.hconc.org.au or call (08) 9221 3422


The inaugural Health Consumers’ Council (HCC) Patient Experience Week Event Series will be held on April 28 and 29, the final two days of Patient Experience Week (April 25-29), 2016.

To coincide with the global focus of Patient Experience Week, the Event Series is about ‘Connecting for the Patient Experience – We are ALL the patient experience’. HCC aligns with the growing evidence that when health care staff focus on the needs and wishes of the patient and meaningfully connect with the patient, their family and carers, both the patient experience and the health care staff experience not only improves but can be an exceptional mutual experience. Health consumers who sit on hospital and health care organisation boards and committees, as consumer advisors or consumer representatives, have an important patient experience role to play by assisting health care staff to understand the patient, family and carer perspective.

The Event Series will run for two full days includes 9 separate sessions (please see program for full details).  It concludes with the Annual Health Consumer Excellence Awards, an event not to be missed.  The Event Series will be held at the Boulevard Centre, 99 The Boulevard, Floreat WA.

HCC Patient Experience Week flyer

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