Undertaking CCCP Communication skills training can:
- Enhance your communication skills and improve your resilience
- Allows you to discuss difficult issues more effectively with patients, their families and friends
- Improve patient understanding and satisfaction, facilitating shorter consultation times
This training involves experiential scenarios with a simulated patient (actor) so you can practise and receive feedback on your skills in a safe learning environment.
This experiential, interactive workshop is facilitated by trained CCCP Facilitators and Simulated Patients.
Cancer Council WA have partnered with Cancer Council Victoria (CCVic) to deliver the Victoria Cancer Clinicians Communication Program (VCCCP) in WA (CCCP).
Cancer health professionals acknowledge that insufficient training in communication and management skills is a major factor contributing to their stress, lack of job satisfaction and emotional burnout. Unfortunately, few have received adequate formal education in communication skills using methods likely to promote change, confidence and competence (WA Health State Cancer Plan 2012-2017, p35).
This course aims to meet the identified communication training needs of health care professionals.
The literature tells us that:
- Patients’ psychological distress impedes their understanding, health behaviours and possibly survival
- Good communication can reduce patients’ distress and lead to better adjustment and satisfaction
- Developing communication skills is in line with good clinical practice
- Effective communication can reduce clinicians’ stress/burnout and may lead to fewer complaints and litigation
- Clinicians express a need for training
- Communication skills don’t necessarily get better with time
For more information and to register please see the Communication Workshop flyer (148kb). Complete registration online at https://communication-19-nov-2019.eventbrite.com.au
Enquiries please email firstname.lastname@example.org or phone 9382 9300.