Last week our Regional Support Coordinators from across the state attended a two-day Professional Development Workshop.
The first day of the workshop was hosted at Milroy. After a quick catch up, the Coordinators divided into groups of three to discuss important issues pertaining to our support services and any challenges they may have faced over the past year, before presenting these to the group.
Cancer Nurse, Nina Graham presented a short update on our Healthy Living after Cancer program, a free coaching service available to people who have finished their cancer treatment. Find out more about our HLaC program here.
We welcomed Financial Assistance Officer, Chanxin Xie who facilitated a session on our Financial Hardship Program. In this session, our Coordinators were able to have a discussion around how they may better refer patients to both financial and counselling programs. The session also included a segment on the best way to handle a range of different scenarios.
Day one concluded with a session run by Psychotherapist and Counsellor, Cherie Seabrook. Cherie's session aimed to improve our Coordinators' knowledge and skills of identifying and managing mental health conditions associated with cancer. This also included tools help identify existing underlying mental health conditions in cancer patients.
Day two kicked off with a half-day Communications and Courageous Conversations session facilitated by Heather Warner from Warner Consulting Australia at our Subiaco office.
After lunch, the Coordinators were joined by our CEO Ashley Reid and CISS Director, Sandy McKiernan for the Regional Team meeting. The meeting was a great opportunity for the Coordinators to inform Ashley, Sandy and their peers about current challenges and achievements. Each Coordinator discussed their highlights over the past year, celebrated their wonderful volunteers and spoke about the introduction of new initiatives.
To wrap up the workshop, Karen O'Sullivan, owner of Cheveux on Hay facilitated a very entertaining and informative Wig Training Session. Our Bunbury South West Coordinator, Haley Tuck was a fabulous model, showcasing the different looks available to patients. Amongst the fun, Karen also addressed the sensitive questions and emotions associated with trying on a wig or turban for the first time, equipping our Coordinators with the right tools and knowledge to be able to better serve patients interested in our Wig Service.
Learn more about our Support Services here or call us on 13 11 20.