Referrals for patient support and assistance

Cancer Council WA understands that cancer treatment can put an enormous strain on your patient’s resources and that sometimes a little help can go a long way. We offer assistance to people undergoing cancer treatment who meet hardship/eligibility criteria or who have limited support or resources.

Financial Hardship Program

Cancer Council WA provides a Financial Hardship Program to eligible clients. This is intended as a short-term relief payment, where the treatment for cancer is having a direct and serious effect on the person’s financial situation and an assessment of financial hardship has been made. 

The Financial Hardship Program provides up to a maximum of $350 per person for people affected by cancer who are in financial difficulty. The financial hardship payment is not an entitlement and the receipt of cancer treatment is not grounds for automatic approval of applications.  Referrers should identify/utilise alternative funding sources prior to considering the Cancer Council WA Financial Hardship Program.

An external health professional responsible for the care of the applicant must complete the Financial Hardship Program Application Form (pdf, 136kb) after consultation with, and on behalf of, a person with cancer. 

Financial Hardship Program Guidelines (pdf, 756kb) are available to identify eligibility and ensure correct process is followed.  Please ensure that you are familiar with these before submitting an application.

Practical Support Program

The Practical Support program provides short-term practical relief, where the treatment for cancer is having a serious direct effect on the functional capacity of the family or the person’s capacity to remain independent at home.

The assistance is for the delivery of basic practical support services up to a maximum value of $350 per person. Cancer Council WA pays this directly to the service provider on invoice. This is not an entitlement and eligibility is determined by assessment of practical needs within the context of the family’s resources. The fact that a cancer patient is undergoing treatment is not grounds for automatic approval of applications. The Practical Support Program is not an emergency service, and services can take up to 3 weeks to commence.

An external health professional responsible for the care of the applicant must complete the Practical Support Program Application Form (pdf, 98kb) after consultation with, and on behalf of, a person with cancer.

Practical Support Program Guidelines (pdf, 620kb) are available to identify eligibility and ensure correct process is followed.  Please ensure that you are familiar with these before submitting an application.

Pro Bono Support Program

Cancer Council has four pro bono (free) programs currently available – the Legal Referral Service, the Financial Planning Referral Service, the Workplace Advisory Service and the Small Business Advisory Service.  Through the Pro Bono Programs cancer patients and their families can access pro bono legal, financial and/or workplace advice. 

In all programs, professionals in the community volunteer their time to assist clients who cannot pay for advice.  Cancer Council provides a matching service, allocating clients to appropriate service providers.  Our staff and volunteers do not provide advice directly to clients. Anyone affected by cancer can ask for assistance with their legal, financial, small business or workplace issues, including patients, carers and bereaved carers up to 12 months after the bereavement.  Clients need to pass a means test in order to qualify for free assistance.

An external health professional responsible for the care of the applicant must complete the Pro Bono Program Application Form (pdf, 130kb) after consultation with, and on behalf of, a person with cancer.

Pro Bono Program Application Guidelines are included in this application form to help you identify eligibility and ensure correct process is followed.  Please ensure that you are familiar with these before submitting an application.

Network Counselling Program

The CCWA Network Counselling provides an opportunity for people affected by cancer to talk to a trained counselling professional and explore what is happening in their life as a result of the cancer diagnosis.

The program is designed to provide short-term counselling support to assist with developing coping skills and strategies for people in significant emotional distress resulting from a cancer diagnosis. The program provides a limited number of counselling sessions for people affected by cancer. The program is not an entitlement and a referral will be made based on an assessment by CCWA staff.

Guidelines are available to identify eligibility and ensure correct process is followed. Please ensure that you are familiar with these before suggesting that your patient contacts CCWA.